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How to Save
at Brigade Quartermasters
Brigade Quartermasters coupons, discounts, and promotions are
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About
Brigade Quartermasters
Adventure Clothing, Combat Clothing, Concealment Camo, Survival & First Aid, Vitamins & Body Building Supplements, Flashlights, Military Field Gear, Camp Tools Personal Protection, Tactical, Binoculars, Night Vision, Goggles, GPS, Compasses, Range Finders, Radios, Manuals, Books, Videos, Patches, Dog Tags, Military / Police Tactical Gear, Body Armor, etc. Back to TopBrigade Quartermasters Shipping Information
Shipping
Methods
Continental
USA Orders with USA ZIP Codes
Shipping Selections for Residential Deliveries
-
Best Way Surface (Ground) CONUS (BGR)
(Lowest cost Shipping by our choice of transport carriers. If a specific
carrier, UPS, FedEx, U.S.MAIL,
Airborne@Home is preferred, please select at time of confirm you shipping
choice.)
***Post Office Boxes can only ship via USPS***
-
FedEx® Express Saver™ CONUS
Only (F07) (3 to 5 Day Service across the Continental USA)
-
APO/FPO
Military Priority Mail (M06)
(United States Postal Service (USPS) only. All Overseas Military Mail is
Now Shipped Priority Mail at Reduced PAL Rates)
-
Priority & 1st
Class Mail – USA
Zip Codes (M02)
-
United
States Postal Service (USPS) For CONUS, AK, HI, PR,
GU, USVI
-
US
Mail Parcel Post Surface (M05)
-
Best
Way Express Air - AK, HI, PR, GU, USVI (U22)
-
FedEx® Home Delivery® Service
(RHD)
(Residential Only, Via FedEx® Ground with delivery
typically 1-5 business days within 48 contiguous states
and 3-7 business days to/from Alaska and Hawaii.
Service Days are Tuesday - Saturday, from 9 am to
8 pm. FedEx® Home
Delivery cannot deliver to P.O. boxes. Hazardous
Materials shipments (except ORM-D)
are NOT Permitted.)
-
UPS
Ground Residential (U11)
2-Day Definite Shipping Selections for Residential Deliveries
(2nd Business Day Delivery after order processing. We
select the best carrier- FedEx, UPS, Airborne)
-
Best
Way 2 Day Definite Service CONUS (B2D)
-
FedEx
2 Day Definite Residential (F01)
-
UPS
2 Day Definite Residential (U10)
1-Day Definite Shipping Selections for Residential Deliveries
(Next Business Afternoon Delivery after processing. We
select the best carrier- FedEx, UPS,
Airborne)
-
Best
Way 1-Day Definite Afternoon Service CONUS (B1D)
-
FedEx
1-Day, Next Afternoon (F08)
-
UPS
1 Day, Next Afternoon (U01)
International and Commercial Shipments
International
Shipping Selections- All Countries Outside US
-
Purolator® -
Canadian Shipments Only (P99)
(Orders are Pre-cleared and Delivered at no Extra
Costs. Duty & Fees are
Charged with your Order)
-
Best
Way Air Courier Service -All Countries Outside US (BWI)
-
FedEx
International (FI3)
-
-
International
Air Parcel Post or Equal (M13)
(Risk of Loss increases-
We are Not Responsible for Undelivered Mail, Customs
Duties or Taxes)
Commercial & Business
Address Shipping Selections
-
Best
Way Surface (Ground) - Business Addresses (BGC)
-
FedEx
Ground Delivery Service – Business Addresses
(R02)
-
UPS
Ground Delivery Service – Business
Addresses (U12)
Shipping rates are automatically calculated and added
to your Internet Shopping Cart after selection of the
shipping method. Allow up to two weeks for regular mail
delivery and shipments via Best Way Ground. We use Deferred
Delivery Services which may include: US Mail, UPS, FedEx,
Airborne, SmartMail.
Shipping
Charges USA ZIP Codes
Shipments
Under 12 Pounds - Regular shipping charges for Best
Way Surface Delivery cover shipping costs and insurance
for U.S. Postal Service (USPS) Parcel Post and United Parcel
Service (UPS) or other comparable ground services on shipments
up to 12 pounds to USA ZIP Codes. We must have a
complete street address (no P.O. Boxes) and phone number
for all UPS and FedEx shipments. APO & FPO addresses
must use United States Postal Service (USPS) only and they
CAN NOT receive any *HM* Hazardous Materials.
Shipments Over 12 Pounds - Additional fees
are charged depending on the selected delivery method.
We charge $.50 per pound for each pound over the 12 pound
limit on Surface Delivery Orders.
*HM* Hazardous Material products must be sent by
Ground Services with in the continental U.S.A. only with
carriers who accept these materials.
Express
Services - Rush Delivery
Express Delivery Services are available
to most continental U.S. street addresses. We must have
a telephone contact number with your order. (Sorry, No
P.O. Box addresses). Service options include- 1-3 Day FedEx
Express Saver, 2nd Business Day Definite, Next Business
Afternoon Definite, Airmail / Priority Mail via UPS, FedEx,
Airborne an US Mail. These services are at extra cost.
We Do Not ship Internet orders by Next
Day shipping.
We require you to call our Customer Service Department
on any 2nd Day or Overnight Express Order! 800-228-7344
or 770-428-1234, Fax 800-892-2999 (770-426-7726).
Please do not request overnight service on our web
site, as we can not comply with these requests due
to processing delays. There are additional costs
for special handling requests. You must call us to
order. Please note that Express Definite Delivery
Days apply after the order as been given to the delivering
carrier and refers to business days. Weekends are
not business days. An order placed on Friday morning
would not be shipped before the following Monday,
then the additional days for delivery to you.
Normal Express Rates apply on typical packages weighing
12 pounds or less. Orders weighing over 12 pounds
are charged additional fees based on the service type
and
actual or dimensional weight of the shipment. We add
these per pound charges for each pound over the 12-pound
limit. The charges for extra heavy or bulky, but light
in actual weight items are excessive. We will not ship
these items by Expedited Air Services without your approval
of the additional charges. We will notify you by telephone
or E-mail of any additional charges that you may have
to pay before we ship.
Saturday deliveries cost an additional $10.00. All Hawaiian
and Alaskan addresses cost an additional $10.00 for delivery
on weekdays.
HAZARDOUS MATERIALS CAN NOT BE SHIPPED BY ANY AIR DELIVERY
SERVICE
Priority
Handling for One & Two Day Definite Deliveries
Contact
our Customer Service Department on any Definite 1 or
2-Day Express Shipments! Due to normal processing times,
your delivery would arrive later than 2 Days after the
order is placed. To ensure that your time sensitive order
is expedited, call 800-228-7344 or 770-428-1234, or Fax
800-892-2999 (770-426-7726), or email CustomerService@brigadeqm.com.
Calling our Customer Service Reps is the best way to
insure merchandise availability and special handling
to move your order through our Distribution Center.
YOUR
ORDER SUBTOTAL |
STANDARD
SURFACE BEST WAY GROUND
BGR |
OVERSEAS
MILITARY APO & FPO PRIORITY MAIL
M06 |
FEDEX
EXPRESS SAVER®
1
TO 3 DAY
SERVICE CONUS
FO7 |
PRIORITY & 1st
CLASS U.S. MAIL
AK, HI, GU, U.S.V.I.
M02 |
EXPRESS
2 DAYBUSINESS DAYDEFINITE
DELIVERY
B2D |
EXPRESS
NEXT DAY BUSINESS DAY DELIVERY
B1D |
$0 - $15 |
$4.95 |
$5.95 |
$6.95 |
$6.95 |
$12.95 |
$24.95 |
$15.01 -
$25.00 |
$6.95 |
$7.95 |
$8.95 |
$8.95 |
$14.95 |
$26.95 |
$25.01 -
$50.00 |
$7.95 |
$8.95 |
$9.95 |
$9.95 |
$16.95 |
$28.95 |
$50.01 -
$75.00 |
$8.95 |
$9.95 |
$10.95 |
$10.95 |
$17.95 |
$29.95 |
$75.01- $100.00 |
$10.95 |
$11.95 |
$12.95 |
$12.95 |
$19.95 |
$31.95 |
$100.01-
$125.00 |
$11.95 |
$12.95 |
$13.95 |
$13.95 |
$20.95 |
$32.95 |
$125.01-
$150.00 |
$13.95 |
$14.95 |
$15.95 |
$15.95 |
$21.95 |
$33.95 |
$150.01-
$200.00 |
$14.95 |
$15.95 |
$16.95 |
$16.95 |
$22.95 |
$34.95 |
$200.01-
$500.00 |
$16.95 |
$17.95 |
$18.95 |
$18.95 |
$24.95 |
$36.95 |
($500+ Add 5% of Total) |
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Rates
apply to packages weighing up to 12
lbs. ONLY.
Additional per pound charges apply to
all orders weighing over
12 lbs. |
ADD
$.50/lb |
ADD
$.50/lb |
ADD
$1.00/lb |
ADD
$1.00/lb |
ADD
$1.25/lb |
ADD
$1.75/lb |
International
& Canada Shipping Information and Policies
We ship to
all countries of the world, except for areas where trading
embargoes are established by Federal law. Customers are
always advised to be absolutely certain of your import regulations
and restrictions when ordering our products. Due to the
characteristics and regulatory controls on some of our products,
we cannot export controlled items. We CAN NOT SHIP
or export under any circumstances Hazardous Materials
and Dangerous Goods. Orders for these items are canceled
if received. You are fully responsible for complying with
all of your local import regulations. We are required to
observe and follow all U.S. Export Regulations and Laws.
Customs
Duties, Import Licenses, Taxes
You are responsible
for Import Licenses, Customs-assessed import duties, all
local taxes, and in-country delivery fees (if any). We assume
no responsibility for these additional charges and caution
you that they may be much higher than you expect.
Packages seized by Customs for your failure to follow local
import regulations are not refunded or credited. You, the
customer, are solely responsible for all compliance with
your country's regulations. Packages that are left unclaimed
and forfeited to Customs or the carrier are charged to your
account in all cases. We will not issue credit for these
occurrences.
Payment
for International & Canada Orders
We require
your use of one of these accepted credit cards: American
Express, MasterCard, Visa, JCB or Discover/Novus. The handling
bank automatically calculates exchange rates. If you wish
to mail your order, we require payment in full. We prefer
the use the above credit cards, but we are pleased to accept
US dollars only by international money order, bank check
payable in the USA or wire transfer.
Bank
Wire Instructions
Branch Banking & Trust Company (BB&T)
Swift code: BRBTUS33GSO
ABA: 061113415
Account Name: Brigade Quartermasters
Account Number: 5147646978
Shipping
International Orders
We
use the following services for all international orders.
-
Air Mail Small Packet or Air Parcel Post - whichever
is applicable based on weight.
-
Federal Express - International
-
UPS (United Parcel Service) - International
-
Purolator - Canada Only
Shipping
- Canadian Customers
Canadian
Customers may now select from several shipping options:
- Purolator
Courier Service
- Air
Parcel Post - Delivered by Canada Post
- Premium
Courier Services - UPS or FedEx
We
strongly recommend selecting Purolator Courier Service
as the best shipping option. Purolator is a Canadian company.
Your benefits include:
- Hassle
Free - No dealing with Canada Customs or Canada Post
and extra fees.
- Canadian
Customs Duty and GST are paid by in advance by Brigade.
- You
pay only 19% extra based on the merchandise
subtotal before shipping costs.
- The
package is delivered free of any other
charges to your door.
- You
know what your order will cost you to receive it at
your address at the time of order (subject to weight
correction, which we advise charges by email)
Besides
the expedited shipping across Canada, Purolator handles
all of the paperwork related to importing into Canada.
This arrangement lets us pre-charge Canadian customers
for GST and Import Duties assessed by Canadian
Customs. Provincial Sales Tax (where applicable) is not
collected when we use Purolator as the carrier.
The
only extra amounts charged to you are the 7% General Services
Tax and a flat 12% Duty for a total billing to your charge
card of 19% of the merchandise amount only.
There are no other extra fees, except freight. Please
note that we will advise you if the shipping rate is incorrect
for your order and request your approval before proceeding.
Purolator
will deliver directly to the shipping address given by
you. If you use Canada Post because of the area you live,
Purolator will give your shipment to Canada Post for delivery,
even to a Post office box, or collection point. We must
have a phone number to aid in the delivery attempt. Our
weekly shipping schedule is for orders to be packed Thursday
and released to Purolator for transportation to their
induction center on Friday. Delivery into Canada is usually
about five working days.
If
you have any questions, please feel free to contact our
Customer Service Department at 1-800-228-7344 or email
us at customerservice@brigadeqm.com.
Rates
for shipping are shown in the charts.
Freight
Charges for All International & Canada Orders
We
use merchandise weight to determine an approximate shipping
charge for your order. Our Shopping Cart system automatically
calculates and adds an approximate rate; however,
we will confirm or correct incorrect estimates on any order
upon processing. You will receive notification before we
continue with your order to approve the corrected charges.
- If
you believe your order weighs more than 50 pounds (22.6
Kg)
Send an email to customerservice@BrigadeQm.com
for a special rate quotation. We will send you a Proforma
quotation, including your shipping cost. Be sure to
include a Fax number, and your full address information.
You may also fax the request to 770-426-7726 or 770-426-7211.
International
& Canada Shipping & Handling Rate Chart
This chart
provides the basic charge for packing, handling, documents
and insurance based on the dollar total of the order. This
covers one pound. Each additional pound is charged at the
rates shown below. We reserve the right to charge additional
freight in the event your order is in excess of the estimated
amounts, however, we will notify of the additional charges
BEFORE we ship your order.
YOUR
ORDER SUBTOTAL |
EXPRESS AIR
AK, HI, PR, GU, U.S.V.I.
U22 |
INTERNATIONAL
AIR
PARCEL POST
& CANADA PUROLATOR
ORDERS
PUROLATOR - P99
AIR PARCEL POST - M13 |
AIR EXPRESS
INTERNATIONAL
(FEDEX & UPS)
BWI - BEST
U49- UPS
FI3 FEDEX |
$0 - $15 |
$22.95 |
$12.95 |
$26.95
|
$15.01 -
$25.00 |
$24.95 |
$14.95 |
$27.95
|
$25.01 -
$50.00 |
$26.95 |
$16.95 |
$28.95
|
$50.01 -
$75.00 |
$27.95 |
$17.95 |
$29.95
|
$75.01- $100.00 |
$29.95 |
$19.95 |
$33.95
|
$100.01-
$125.00 |
$30.95 |
$20.95 |
$38.95 |
$125.01-
$150.00 |
$31.95 |
$21.95 |
$41.95 |
$150.01-
$200.00 |
$32.95 |
$22.95 |
$44.95 |
$200.01-
$500.00 |
$34.95 |
$24.95 |
$47.95 |
($500+ Add 5% of Total) |
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Rates apply on packages weighing up
to 12 lbs. ONLY. Additional per pound charges apply
to orders weighing over 12 lbs. |
ADD $1.25/lb |
CANADA
ORDERS:ADD $1.25/LB.ALL OTHER COUNTRIES: ADD $6.50/LB
FOR TOTAL ORDER WEIGHT |
ALL
COUNTRIES ADD $1.50/LB FOR TOTAL ORDER WEIGHT. |
Order
Processing Time
All Internet orders placed
Friday, Saturday, Sunday or holidays are processed
the first scheduled business day of the following
week. We process orders every business morning and
again at 12:00 Noon E.T. Monday - Friday. Orders
placed on the Web after 12:01 P.M. are processed
the following business day. Available
stock is usually shipped within 24 hours after processing. If you
need special handling service, please send us an
email with your Sales Order number. Thank You! |
Canadian
Shipments -
Add $1.25 per Lb.
All Other Countries - Add $6.50 per Lb.
(We may use UPS for Canadian Orders) Canada - UPS Ground
& Air Parcel Post
Example Order Estimate
Canada Order -Total Merchandise $50.00. Total Estimated
Weight 5 Lb.
Per Pound Charge: 5lb X $1.25/Lb = $6.25
Base Order Charge: $16.95
Total: $6.25 + $16.95 = $23.20 For Shipping
(The preceding Brigade Quartermasters Shipping Information section is provided for informational purposes only and was retrieved on April 28, 2006 from http://www.actiongear.com/cgi-bin/tame.exe/agcatalog/custservc.tam) |
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