About
Dollar Rent A Car
The foundation of Dollar Rent A Car is built on a philosophy of exceptional
customer service. That fundamental principle is passed on to each employee through
our unique Customer First! training program. Our attention to customer service
and our fleet of fine quality DaimlerChrysler rental cars and car hire products,
is complemented by our strong line-up of business travel and vacation planning
services available at most Dollar Rent A Car locations. Reserve your next rental
car through our convenient and secure online car rental reservation center.
Planning your next family vacation or business trip was never easier with our
car rental travel partner program featuring convenient online airline and hotel
reservations from major companies such as Southwest, Delta, Continental, Hawaiian,
Aloha, Northwest and more! Our special rental cars offers and low everyday rates
assist you in keeping your travel plans within your budget. Dollar Rent A Car
has convenient national and worldwide car rental locations to service you. Our
DOLLAR Express car rental program will get you in and on to your destination
in a flash!
On-Airport and Suburban Rental Car Locations
Dollar Rent A Car has suburban and on-airport car rental locations
in all major cities throughout the United States. The name Dollar Rent A Car
has become synonymous with value and convenience.
DaimlerChrysler Motors Corporation Cars
Dollar Rent A Car offers a large selection of fine quality DaimlerChrysler rental
vehicles in addition to other exceptional rental cars. In the United States,
Dollar offers the Chrysler Concorde and the Sebring convertible; the Dodge Neon,
Stratus, Intrepid and Caravan minivans and the Jeep® Grand Cherokee.
Car Rental Frequent Flyer Program
Dollar Rent A Car is a partner with Alaska Airlines, Aloha Airlines, America
West, American Airlines, Continental Airlines, Delta Air Lines, Frontier Airlines,
Hawaiian Airlines, Japan Airlines, Northwest Airlines, Southwest Airlines, United
Airlines and US Airways DOLLAR® provides frequent flyer miles with every car
rental.
Dollar Frequent Flyer Help Desk
Hours: Monday - Friday 8:00 AM - 5:00 PM Central Time
Phone: 1-800-800-6080
Fax: 918-669-3009
Write: Dollar Rent A Car, Inc.
Attn: Frequent Flyer 7082
P.O. Box 33167
Tulsa, OK 74153-1167
Emergency Roadside Assistance Program
A toll-free, 24-hour emergency number, (800) 235-9393, is provided to DOLLAR®
customers at most locations in the continental United States for around-the-clock
rental car towing and roadside assistance.
Customer Service Hotline
To help our customers resolve any problems that may arise, Dollar offers a toll-free
hotline which is staffed at the hours mentioned below.
Hours: Monday - Friday 8:00 a.m. - 5:00 p.m. Central Time
Phone: 800-800-5252
Fax: 918-669-3009
Write: Dollar Rent A Car, Inc.
Attn.: Customer Center 7082
P.O. Box 33167
Tulsa, Ok 74153-1167
Airbags
All Chrysler car rentals at DOLLAR® locations are equipped with driver-side
airbags and approximately 98 percent also have passenger-side airbags. The National
Highway Traffic Safety Administration recommends that children under 12 years
of age should be buckled in the back seat. Also, rear-facing infant seats should
never be placed in the front seat of a vehicle with a front passenger-side airbag.
Child Safety Seats
Dollar Rent A Car features a selection of minivans, such as the Dodge Caravan,
equipped with built-in child safety seats. In addition, back door child safety
locks come standard on most Chrysler vehicles.
Cellular Phones and Business Services
Because more DOLLAR® customers are renting for business, cellular phones
and facsimile capabilities are available at most DOLLAR car rental locations.
Express Car Rental Return Service
At the majority of DOLLAR locations a hand-held computerized check-in system
is used resulting in an extremely quick rental car return process.
Rental Car Reservations for Hearing-Impaired
Customers
Dollar has a toll-free number, (800) 232-3301, that is connected to a telecommunications
device that allows hearing-impaired customers to type in their car rental reservation
requests and receive an immediate response from a DOLLAR agent.
Rental Cars Equipped for Physically Challenged
Drivers
Dollar has rental cars designed to meet the needs of physically challenged drivers.
Cars are available at most locations with a 24-hour notice.
Specialty Vehicles
The rental car fleet at Dollar is tailored for leisure travelers in the most
popular vacation destinations. For example, Dollar offers Jeep® Cherokee
and other similar four-wheel-drive vehicles at ski country locations, convertibles
in sun states and a large selection of minivans for family vacations.
Ski Racks
Ski racks are available at major ski destinations where Dollar operates. (The preceding About Dollar Rent A Car
section is provided for informational purposes only and was
retrieved on March 16, 2006 from http://www.dollar.com/about/about_us.aspx) |
